Why do I lose the connection to my Sleep account? Follow The most likely reason is a connection using the same account on a different device (smartphone or tablet). Was this article helpful? 0 out of 1 found this helpful Have more questions? Submit a request Return to top Related articles How to activate the Bluetooth speaker on my Homni Release Note about DOT firmware updates. Wellness Coach Sleep - User Guide My product does not connect to Wellness Coach Sleep APP The data have not sent to the app Comments 0 comments Article is closed for comments.